Right of withdrawal
The right of withdrawal does not apply in the case of distance contracts for the delivery of goods which are not prefabricated and whose production is based on an individual choice or decision of the consumer or which are clearly adapted to the consumer's personal needs.
You have the right to withdraw from this contract within fourteen days without giving reasons.
The period of revocation shall be fourteen days from the day on which you or a third party designated by yourself, other than the carrier, has taken possession of the same goods.
To exercise your right of withdrawal, you must inform us with a clear statement (e.g. letter, fax or e-mail) of your decision to withdraw from this contract.
Hoffmann Speedster Teile Vertriebs GmbH
Managing Director: Heino Fruhen
Managing Director: Jonka Wintgen
Gerberstrasse 138-142
DE-41748 Viersen
e-mail: info@hoffmann-speedster.com
Phone: 02162 / 93260
You can use the attached sample form, but it is not
mandatory.
In order to comply with the withdrawal period, it is
sufficient to send notification of the exercise of the right of withdrawal
before the end of the period.
Consequences of the withdrawal
In the event of the termination of this Agreement, we
will refund all payments we have received from you, including delivery charges
(except for any additional charges arising from your preference for a delivery
method other than the standard one we offer), immediately and no later than
fourteen days after we receive notice of termination of this Agreement.
For this refund, we will use the same payment method
as you used for the original transaction, unless expressly agreed otherwise
with you; under no circumstances will you be charged this compensation.
If the goods can normally be returned by post, the following applies:
We may refuse a refund until we have
received the goods or until you have provided proof of return of the goods. You
must return the goods immediately within fourteen
days of notice of the
termination of this contract. This deadline is considered to be respected if
the goods are shipped before the expiry of the fourteen-day period. You are responsible for the direct costs of the returning shipment.
If the goods cannot normally be returned by post due to their nature, the following applies:
If the delivery was made within Germany by Hoffmann Speedster, the company will take care of the collection of the goods itself. The direct costs for the return of the goods are borne by the customer for the sum of € 100.00.
If the delivery was made by Hoffmann Speedster outside Germany, the company will also take care of the collection of the goods. You are responsible for the direct costs of returning the goods. The costs are estimated at a maximum of € 400.00.
You will need to pay for any loss of value of the goods only if such loss is due to alteration of the product, thereby impairing its condition, properties and functionality.
End of the withdrawal policy